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Overview

Enable your agents to manage e-commerce operations through Shopify. Handle customers, orders, products, inventory, and store analytics to streamline your online business with AI-powered automation.

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Prerequisites

Before using the Shopify integration, ensure you have:
  • A CrewAI AMP account with an active subscription
  • A Shopify store with appropriate admin permissions
  • Connected your Shopify store through the Integrations page

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Setting Up Shopify Integration

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1. Connect Your Shopify Store

  1. Navigate to CrewAI AMP Integrations
  2. Find Shopify in the Authentication Integrations section
  3. Click Connect and complete the OAuth flow
  4. Grant the necessary permissions for store and product management
  5. Copy your Enterprise Token from Integration Settings

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2. Install Required Package

uv add crewai-tools

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3. Environment Variable Setup

To use integrations with Agent(apps=[]), you must set the CREWAI_PLATFORM_INTEGRATION_TOKEN environment variable with your Enterprise Token.
export CREWAI_PLATFORM_INTEGRATION_TOKEN="your_enterprise_token"
Or add it to your .env file: 
CREWAI_PLATFORM_INTEGRATION_TOKEN=your_enterprise_token

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Available Tools

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Customer Management

Description: Retrieve a list of customers from your Shopify store.Parameters:
  • customerIds (string, optional): Comma-separated list of customer IDs to filter by (example: “207119551, 207119552”)
  • createdAtMin (string, optional): Only return customers created after this date (ISO or Unix timestamp)
  • createdAtMax (string, optional): Only return customers created before this date (ISO or Unix timestamp)
  • updatedAtMin (string, optional): Only return customers updated after this date (ISO or Unix timestamp)
  • updatedAtMax (string, optional): Only return customers updated before this date (ISO or Unix timestamp)
  • limit (string, optional): Maximum number of customers to return (defaults to 250)
Description: Search for customers using advanced filtering criteria.Parameters:
  • filterFormula (object, optional): Advanced filter in disjunctive normal form with field-specific operators
  • limit (string, optional): Maximum number of customers to return (defaults to 250)
Description: Create a new customer in your Shopify store.Parameters:
  • firstName (string, required): Customer’s first name
  • lastName (string, required): Customer’s last name
  • email (string, required): Customer’s email address
  • company (string, optional): Company name
  • streetAddressLine1 (string, optional): Street address
  • streetAddressLine2 (string, optional): Street address line 2
  • city (string, optional): City
  • state (string, optional): State or province code
  • country (string, optional): Country
  • zipCode (string, optional): Zip code
  • phone (string, optional): Phone number
  • tags (string, optional): Tags as array or comma-separated list
  • note (string, optional): Customer note
  • sendEmailInvite (boolean, optional): Whether to send email invitation
  • metafields (object, optional): Additional metafields in JSON format
Description: Update an existing customer in your Shopify store.Parameters:
  • customerId (string, required): The ID of the customer to update
  • firstName (string, optional): Customer’s first name
  • lastName (string, optional): Customer’s last name
  • email (string, optional): Customer’s email address
  • company (string, optional): Company name
  • streetAddressLine1 (string, optional): Street address
  • streetAddressLine2 (string, optional): Street address line 2
  • city (string, optional): City
  • state (string, optional): State or province code
  • country (string, optional): Country
  • zipCode (string, optional): Zip code
  • phone (string, optional): Phone number
  • tags (string, optional): Tags as array or comma-separated list
  • note (string, optional): Customer note
  • sendEmailInvite (boolean, optional): Whether to send email invitation
  • metafields (object, optional): Additional metafields in JSON format

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Order Management

Description: Retrieve a list of orders from your Shopify store.Parameters:
  • orderIds (string, optional): Comma-separated list of order IDs to filter by (example: “450789469, 450789470”)
  • createdAtMin (string, optional): Only return orders created after this date (ISO or Unix timestamp)
  • createdAtMax (string, optional): Only return orders created before this date (ISO or Unix timestamp)
  • updatedAtMin (string, optional): Only return orders updated after this date (ISO or Unix timestamp)
  • updatedAtMax (string, optional): Only return orders updated before this date (ISO or Unix timestamp)
  • limit (string, optional): Maximum number of orders to return (defaults to 250)
Description: Create a new order in your Shopify store.Parameters:
  • email (string, required): Customer email address
  • lineItems (object, required): Order line items in JSON format with title, price, quantity, and variant_id
  • sendReceipt (boolean, optional): Whether to send order receipt
  • fulfillmentStatus (string, optional): Fulfillment status - Options: fulfilled, null, partial, restocked
  • financialStatus (string, optional): Financial status - Options: pending, authorized, partially_paid, paid, partially_refunded, refunded, voided
  • inventoryBehaviour (string, optional): Inventory behavior - Options: bypass, decrement_ignoring_policy, decrement_obeying_policy
  • note (string, optional): Order note
Description: Update an existing order in your Shopify store.Parameters:
  • orderId (string, required): The ID of the order to update
  • email (string, optional): Customer email address
  • lineItems (object, optional): Updated order line items in JSON format
  • sendReceipt (boolean, optional): Whether to send order receipt
  • fulfillmentStatus (string, optional): Fulfillment status - Options: fulfilled, null, partial, restocked
  • financialStatus (string, optional): Financial status - Options: pending, authorized, partially_paid, paid, partially_refunded, refunded, voided
  • inventoryBehaviour (string, optional): Inventory behavior - Options: bypass, decrement_ignoring_policy, decrement_obeying_policy
  • note (string, optional): Order note
Description: Retrieve abandoned carts from your Shopify store.Parameters:
  • createdWithInLast (string, optional): Restrict results to checkouts created within specified time
  • createdAfterId (string, optional): Restrict results to after the specified ID
  • status (string, optional): Show checkouts with given status - Options: open, closed (defaults to open)
  • createdAtMin (string, optional): Only return carts created after this date (ISO or Unix timestamp)
  • createdAtMax (string, optional): Only return carts created before this date (ISO or Unix timestamp)
  • limit (string, optional): Maximum number of carts to return (defaults to 250)

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Product Management (REST API)

Description: Retrieve a list of products from your Shopify store using REST API.Parameters:
  • productIds (string, optional): Comma-separated list of product IDs to filter by (example: “632910392, 632910393”)
  • title (string, optional): Filter by product title
  • productType (string, optional): Filter by product type
  • vendor (string, optional): Filter by vendor
  • status (string, optional): Filter by status - Options: active, archived, draft
  • createdAtMin (string, optional): Only return products created after this date (ISO or Unix timestamp)
  • createdAtMax (string, optional): Only return products created before this date (ISO or Unix timestamp)
  • updatedAtMin (string, optional): Only return products updated after this date (ISO or Unix timestamp)
  • updatedAtMax (string, optional): Only return products updated before this date (ISO or Unix timestamp)
  • limit (string, optional): Maximum number of products to return (defaults to 250)
Description: Create a new product in your Shopify store using REST API.Parameters:
  • title (string, required): Product title
  • productType (string, required): Product type/category
  • vendor (string, required): Product vendor
  • productDescription (string, optional): Product description (accepts plain text or HTML)
  • tags (string, optional): Product tags as array or comma-separated list
  • price (string, optional): Product price
  • inventoryPolicy (string, optional): Inventory policy - Options: deny, continue
  • imageUrl (string, optional): Product image URL
  • isPublished (boolean, optional): Whether product is published
  • publishToPointToSale (boolean, optional): Whether to publish to point of sale
Description: Update an existing product in your Shopify store using REST API.Parameters:
  • productId (string, required): The ID of the product to update
  • title (string, optional): Product title
  • productType (string, optional): Product type/category
  • vendor (string, optional): Product vendor
  • productDescription (string, optional): Product description (accepts plain text or HTML)
  • tags (string, optional): Product tags as array or comma-separated list
  • price (string, optional): Product price
  • inventoryPolicy (string, optional): Inventory policy - Options: deny, continue
  • imageUrl (string, optional): Product image URL
  • isPublished (boolean, optional): Whether product is published
  • publishToPointToSale (boolean, optional): Whether to publish to point of sale

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Product Management (GraphQL)

Description: Retrieve products using advanced GraphQL filtering capabilities.Parameters:
  • productFilterFormula (object, optional): Advanced filter in disjunctive normal form with support for fields like id, title, vendor, status, handle, tag, created_at, updated_at, published_at
Description: Create a new product using GraphQL API with enhanced media support.Parameters:
  • title (string, required): Product title
  • productType (string, required): Product type/category
  • vendor (string, required): Product vendor
  • productDescription (string, optional): Product description (accepts plain text or HTML)
  • tags (string, optional): Product tags as array or comma-separated list
  • media (object, optional): Media objects with alt text, content type, and source URL
  • additionalFields (object, optional): Additional product fields like status, requiresSellingPlan, giftCard
Description: Update an existing product using GraphQL API with enhanced media support.Parameters:
  • productId (string, required): The GraphQL ID of the product to update (e.g., “gid://shopify/Product/913144112”)
  • title (string, optional): Product title
  • productType (string, optional): Product type/category
  • vendor (string, optional): Product vendor
  • productDescription (string, optional): Product description (accepts plain text or HTML)
  • tags (string, optional): Product tags as array or comma-separated list
  • media (object, optional): Updated media objects with alt text, content type, and source URL
  • additionalFields (object, optional): Additional product fields like status, requiresSellingPlan, giftCard

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Usage Examples

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Basic Shopify Agent Setup

from crewai import Agent, Task, Crew
from crewai import Agent, Task, Crew

# Create an agent with Shopify capabilities
shopify_agent = Agent(
    role="E-commerce Manager",
    goal="Manage online store operations and customer relationships efficiently",
    backstory="An AI assistant specialized in e-commerce operations and online store management.",
    apps=['shopify']  # All Shopify actions will be available
)

# Task to create a new customer
create_customer_task = Task(
    description="Create a new VIP customer Jane Smith with email jane.smith@example.com and phone +1-555-0123",
    agent=shopify_agent,
    expected_output="Customer created successfully with customer ID"
)

# Run the task
crew = Crew(
    agents=[shopify_agent],
    tasks=[create_customer_task]
)

crew.kickoff()

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Filtering Specific Shopify Tools


store_manager = Agent(
    role="Store Manager",
    goal="Manage customer orders and product catalog",
    backstory="An experienced store manager who handles customer relationships and inventory management.",
    apps=['shopify/create_customer']
)

# Task to manage store operations
store_task = Task(
    description="Create a new customer and process their order for 2 Premium Coffee Mugs",
    agent=store_manager,
    expected_output="Customer created and order processed successfully"
)

crew = Crew(
    agents=[store_manager],
    tasks=[store_task]
)

crew.kickoff()

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Product Management with GraphQL

from crewai import Agent, Task, Crew

product_manager = Agent(
    role="Product Manager",
    goal="Manage product catalog and inventory with advanced GraphQL capabilities",
    backstory="An AI assistant that specializes in product management and catalog optimization.",
    apps=['shopify']
)

# Task to manage product catalog
catalog_task = Task(
    description="""
    1. Create a new product "Premium Coffee Mug" from Coffee Co vendor
    2. Add high-quality product images and descriptions
    3. Search for similar products from the same vendor
    4. Update product tags and pricing strategy
    """,
    agent=product_manager,
    expected_output="Product created and catalog optimized successfully"
)

crew = Crew(
    agents=[product_manager],
    tasks=[catalog_task]
)

crew.kickoff()

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Order and Customer Analytics

from crewai import Agent, Task, Crew

analytics_agent = Agent(
    role="E-commerce Analyst",
    goal="Analyze customer behavior and order patterns to optimize store performance",
    backstory="An analytical AI that excels at extracting insights from e-commerce data.",
    apps=['shopify']
)

# Complex task involving multiple operations
analytics_task = Task(
    description="""
    1. Retrieve recent customer data and order history
    2. Identify abandoned carts from the last 7 days
    3. Analyze product performance and inventory levels
    4. Generate recommendations for customer retention
    """,
    agent=analytics_agent,
    expected_output="Comprehensive e-commerce analytics report with actionable insights"
)

crew = Crew(
    agents=[analytics_agent],
    tasks=[analytics_task]
)

crew.kickoff()

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Getting Help

Need Help?

Contact our support team for assistance with Shopify integration setup or troubleshooting.